Privacy Policy
Effective Date: March 1, 2025
KAB-FAM Ghana Limited respects the privacy of its users and is committed to protecting their personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard the information provided when using our website (https://www.kab-fam.com). By using this website, users agree to the collection and use of their personal information in accordance with this policy. If a user does not agree with any part of this policy, they are advised not to use the website.
Information We Collect
We collect different types of personal data from users to enhance their experience and provide better services:
Personal Identification Information: Includes a user's name, email address, phone number, postal address, and payment details such as credit or debit card information. This data is necessary for processing transactions, verifying identity, and delivering purchased products.
Technical Data: Includes IP addresses, browser types, time zone settings, device information, and tracking data obtained through cookies. This data helps us optimize the website's performance and security.
Usage Data: Includes browsing behavior, pages visited, interaction with advertisements, and time spent on the website. This data allows us to improve our content and user experience.
Marketing and Communication Preferences: We record user preferences regarding promotional content based on their consent.
How We Collect Information
We collect personal data through various methods:
Directly from Users: When users register an account, place an order, subscribe to newsletters, or contact customer support.
Automatically Through Technology: Cookies, tracking tools, and analytics services collect data when users navigate the website.
From Third Parties: Information may also be obtained from social media platforms, advertising networks, and publicly available sources.
How We Use Your Information
The collected data serves multiple purposes:
Transaction Processing: To fulfill orders, verify identity, and provide customer support.
Website Optimization: To analyze user behavior, improve website functionality, and enhance user experience.
Marketing and Advertising: To personalize promotional campaigns and advertisements based on user preferences.
Security and Compliance: To detect fraudulent activities, prevent unauthorized access, and comply with legal obligations.
Sharing and Disclosure of Information
We do not sell or rent user data. However, we may share information with:
Service Providers : Payment processors, delivery partners, and IT service providers to facilitate transactions and improve services.
Business Partners: Marketing and advertising agencies to enhance promotional campaigns.
Legal and Regulatory Authorities: When required by law or in the event of a legal dispute.
Cookies and Tracking Technologies
Cookies and tracking technologies play a crucial role in improving user experience and website performance:
- Cookies store user preferences and help analyze browsing patterns.
- Users can manage their cookie settings through browser preferences, though disabling cookies may affect website functionality.
International Data Transfers
User information may be stored and processed outside of their country of residence:
- We take all necessary precautions to ensure data is handled securely and in compliance with applicable privacy laws.
- International data transfers are conducted with appropriate security measures in place.
Data Security
We implement strict security measures to protect user data from unauthorized access, alteration, disclosure, or destruction:
- Encryption of sensitive data.
- Secure servers and firewalls.
- Regular security audits.
Despite these measures, no data transmission over the internet is completely secure, and users should be aware of potential risks.
User Rights and Choices
Users have specific rights regarding their personal data, which may vary based on their location:
Right to Update or Correct Data: Users can modify their information if it is inaccurate or incomplete.
Right to Delete Data: Users can request the deletion of their personal data.
Right to Opt-Out of Marketing Communications: Users can unsubscribe from promotional emails at any time.
To exercise these rights, users can contact us at [email protected] .
Third-Party Links
Cookies are small bits of text sent by our servers to your computer or device when you access our services. They are stored in your browser and later sent back to our servers so that we can provide contextual content. Without cookies, using the web would be a much more frustrating experience. We use them to support your activities on our website, for example your session (so you don't have to login again) or your shopping cart. Cookies are also used to help us understand your preferences based on previous or current activity on our website (the pages you have visited), your language and country, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
Children's Privacy
Our website is not intended for individuals under the age of 18:
- We do not knowingly collect personal data from minors.
- If we become aware that data from a minor has been collected, we will take steps to delete the information.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in legal requirements, business practices, or user preferences:
Users are encouraged to review this policy periodically to stay informed about how their data is handled.
By continuing to use our website, users acknowledge that they have read and understood this Privacy Policy and agree to the collection, use, and sharing of their personal data as described herein.
We may update this Privacy Policy from time to time, in order to clarify it, to reflect any changes to our website, or to comply with legal obligations. The "Last Updated" mention at the top of the policy indicates the last revision, which is also the effective date of those changes. We give you access to archived versions of this policy, so you can review the changes.
Contact Us
If you have are any question regarding this Privacy Policy, or any enquiry about your personal data,please reach out to the Head Office or contact us via email at [email protected] or by post:
KAB-FAM Ghana Limited
Email: [email protected]
Phone: +233 05 000 0105
Address: Darkuman Junction
Off Kaneshie - Odorkor Highway Accra - Ghana